Contact Us
Got a question about one of the online casinos we've reviewed, spotted something that needs updating, or just want to flag a broken link? Here's how to reach the team behind maripolitan.com.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take longer during busy periods. Please include as much detail as possible — which page or casino you're asking about, and what you'd like us to look into — so we can get back to you with a useful answer rather than a generic one.
What we can help with
- Review accuracy: If you've noticed an outdated bonus term, a licence detail that's changed, or a factual error on any casino write-up, let us know and we'll look into it.
- Site feedback: Ideas for improving how we compare US casino sites, or topics you'd like us to cover in more depth.
- General enquiries: Questions about how our rankings work, what our editorial rating actually measures, or how we source the information on this site.
- Corrections and takedowns: If a casino operator has changed its offer, name, or status and we haven't caught up yet, tell us so we can update the page.
What we can't help with
We're an independent comparison and review site — we don't operate any casino, hold player funds, or have access to individual player accounts. That means we can't resolve account issues, process withdrawals, arbitrate a dispute with an operator, or answer questions about a specific deposit or bet. Those requests need to go directly to the customer support team of the casino in question, usually reachable through live chat or email listed on their own site.
Similarly, we can't offer legal, financial, or clinical advice. If you're asking about the legality of online gambling in your state, or whether a particular game or bonus is right for your situation, treat our content as a starting point for your own research rather than a final answer.
If gambling has stopped being fun
If you're reaching out because gambling is affecting your finances, your mood, or your relationships, please don't wait to ask for help. Our Responsible Gambling page has practical information on setting deposit and time limits, self-exclusion programs, and links to national support services. Every legitimate US-facing casino should also offer these tools directly in your account settings.
Before you write in about a specific casino
A few quick checks often answer common questions faster than waiting on a reply:
- Bonus terms, wagering requirements, and expiry dates are usually listed on the casino's own promotions page — read them before claiming an offer.
- Withdrawal delays are often tied to identity verification (KYC); check whether the casino has requested documents from you.
- Our Terms and Conditions page explains how we present information on this site and the limits of that content.
For more on who puts this site together and how we approach our reviews, visit our About Us page.